Shelter Inquiry Request

Shelters Closed for the Season
Submit Your Reservation Request for Next Season

Our shelters are taking a seasonal break for maintenance and improvements to enhance your experience. Reservations will reopen on the first Monday in February at 9:00 AM. You can submit a request using the form below, or call or text Customer Experience at 815‑987‑8800
We will respond to all requests in the order they are received, typically contacting you 1 to 2 weeks before the official reopening date. *Filling out this form does not complete your reservation. Your reservation is only confirmed once payment has been received, and payment must be made at the time of booking.
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Do you know which shelter you’d like to request?
List the shelter(s) you are interested in
Do you know the date
Date

MonthDayYear
Do you have any questions or extra details to share?
Should be Empty:

Shelters Closed for the Season